Complaint Process concerning Sexual Abuse and Sexual Misconduct
When your complaint is received, the Complaints Director will appoint an investigator to conduct an investigation. The investigator will contact you to discuss your concerns and obtain additional information. If you prefer, you can meet in person. The investigator will ask you to explain what happened as clearly and in as much detail as you can possibly provide. You will be asked to sign a consent form so they can obtain your dietetic health records.
Legislation requires us to notify the regulated member of your complaint, and the regulated member is given the opportunity to respond to it. With your consent, other people with information about the incident or documents related to the complaint, such as a hospital or care facility, may be gathered as part of the investigation.
Your complaint is handled with the utmost seriousness, and all complaints of sexual abuse or sexual misconduct will be fully investigated. When the investigation is complete, all the materials gathered by the investigator are given to the Complaints Director of the College who reviews the information and decides what should happen.
The Complaints Director may decide to refer the concerns about the regulated member to the Hearing Tribunal or may determine no further action is needed if the conduct or care was appropriate.